Shipping Methods

Standard Shipping (Free for Southeast Asian Countries)

• We offer standard shipping worldwide. Customers in Southeast Asian countries (Singapore, Malaysia, Thailand, Indonesia, the Philippines, Vietnam, Cambodia, Laos, and Brunei) enjoy free standard shipping.
• For other countries, there may be a fee for standard shipping, which will be displayed at checkout.
• The processing time for standard shipping orders is 1 - 3 business days (excluding weekends and holidays).
• After dispatch, the estimated delivery time is 12 - 15 business days (not including possible customs clearance delays).
• Please note that the total delivery time from order processing to arrival is approximately 13-18 business days, combining both the handling time (1-3 business days) and shipping duration (12-15 business days).

Expedited Shipping (At Buyer's Cost)

• If you want your items faster, expedited shipping is available. The extra cost will be added to your bill at payment and can be seen when placing your order. The estimated delivery time for expedited shipping is 6 - 10 business days (not including possible customs clearance delays).
  
  

Duties and Customs Clearance

• We cover all duties and customs clearance fees for your products, so you don't have to pay anything extra.
• However, customs procedures and international shipping may be delayed due to uncontrollable factors (like customs inspections or incomplete documents). We appreciate your patience.
  
  

Product Protection

Order Tracking

• After your order is processed, you'll get an email with a tracking number to check its status anytime.
• If you need help, contact our customer service team at qyuan926@gmail.com. We're here to assist you.